We will accept all approved returns. Authorized returns are approved returns after contacting us and receiving an approval of return.
All authorized returns are accepted as long as the request is made to return the item within 14 days of receiving the merchandise.
Once approved we will generate a shipping label at your expense (prepaid label amount will be substracted from order amount), we will email you with the label attached.
Just print the label, attach it to any box/package and return the items.
You will have 3 days to send the item back for full refund once you receive the free return label.
Once we receive the items back we will process the return and refund the balance back to your account or payment method used at the time of checkout.
Please note return labels are available for items being shipped within 48 continental states only.
Please contact us here Service@Pearlara.com to receive an RMA# for your return.
Please include your Order#, items returning, and the reason for the return.
Once confirmed, our customer service will contact you with a decision and steps about the process.